This Privacy Policy governs how SkyTrust IT Solutions collects, uses, maintains, and discloses information collected from users (each a “User”) of the skytrust.ae website (“Site”). This privacy policy applies to the Site and all products and services offered by us.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific Site related activities.

2. Security and Confidentiality

We are committed to ensuring that all your details are secured and protected. To prevent unauthorized access, we have all measures in place, including electronic, physical, and managerial procedures, to secure and safeguard the information we collect online.

3. Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How We Use the Collected Information

SkyTrust IT Solutions collects and uses User’s personal information for the following purposes:

• To improve customer service

The information you provide helps us respond to your customer service requests, and support needs more efficiently.

• To personalize user experience

We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site

We use the feedback you provide to improve our products and services.

• To process payments

We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To run a promotion, contest, survey, or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions, and/or other requests.

5. Sharing your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

6. Right to Access/Delete your Personal Information

You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to info@skytrust.in.

At any time, you may contact us at info@skytrust.in to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

7. Controlling your Details

If you want, then you can also choose to restrict the collection and/or use of your details in the below-listed ways:

Whenever you are asked to fill out a form on the site, check if there is any box wherein you can click to specify that you do not want any of your information to be used by anyone for direct marketing.

If you have earlier agreed to us utilizing your details for direct marketing, you may write us or send your queries to us at info@skytrust.in to indicate that you do not want your details to be used for such purposes.

We do not share, distribute, lease, or sell your details to any third party unless we have documented (written or email) permission from your side or your details are needed by law to do so. We may use your details to share promotional information about third parties based on your interest.

You may also request the details that we hold under the ‘Data Protection Act 1998’. If you feel that any of the detail we are holding on to you is incomplete or incorrect, or inappropriate, please notify us by writing to or emailing the correct information as soon as possible. We will immediately rectify the error.

8. Changes to this Privacy Policy

SkyTrust IT Solutions has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

10. Contact Us

If you have any questions or query in mind regarding our privacy policy, you can connect with us by using the following contact details:

Company Name – SkyTrust IT Solutions

Headquarters – Pearls Omaxe Tower, SF-23, Second Floor, Netaji Subhash Place, Pitampura, Delhi – 110034

US Office – 8043 Eastdale Rd, Baltimore, MD 21224

Call – +18339180007

Email ID – info@skytrust.in